Features that set you apart

Consolidated BI reporting
Integrate your product performance, customer sentiment, and topics data into your existing reporting and business intelligence tools using our APIs.
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Customer sentiment APIs
Use our top-ranked topic detection and customer sentiment APIs to classify, extract and detect sentiment from reviews, blogs, customer feedback, forums, and more with minimal effort and machine learning expertise. We have been benchmarked better than Google API for review data! Check out our public APIs at RapidAPI
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Collect intelligent feedback
Collect AI-driven feedback across the customer lifecycle from CRMs, websites, and other sources using our feedback collection APIs. Integrate using Zapier for one-click launch.
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Solutions that help you scale faster
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Entity extraction
Identify key topics, features, people, locations, companies, products, events, brands, etc from any kind of text - from blogs to reviews to customer conversations.

Custom entity extraction
Identify entities within documents and label them based on your own domain-specific keywords or phrases.

Clean text
Get analysis-ready text using our APIs which scrubs documents, handles repeated characters, contractions, etc.

Topic sentiment analysis
Understand the sentiment expressed for a specific topic or entity in the document.

Overall sentiment
Understand the overall opinion, feeling, or attitude sentiment expressed in a block of text.

Multi-language & Colloquial context
Easily understand the sentiment expressed in multiple languages like English, German, Hindi, Hinglish, Spanish, etc and colloquial terminology used.

Areas of improvement
Identify areas of improvement, wishlist, and desired features expressed in reviews, feedback, customer conversations etc automatically.

Marketable content
Get unique snippets of strongly positive sentiment from reviews and feedback which can be used for advocacy and marketing.

Customer profile enhancements
Classify customers by gender, interests, purchase behavior etc using our AI models
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